Who are we?

A story of passion

We are Mélanie and Léopold, two hospitality enthusiasts trained at Vatel Mauritius. After obtaining our MBA and several years in the private concierge business, we wanted to create our own service : more human, closer to our guests and 100% dedicated to the art of entertaining and customer satisfaction.

In love with Mauritius, we imagined a tailor-made concierge service that takes care of everything – for owners and holidaymakers alike. Our aim? To offer a seamless, elegant and uncompromising experience, where every detail counts.

Your requirements, our standard

Excellence

Inspired by our experience in prestigious hotels, we guarantee impeccable service.

Responsiveness

Fast, efficient handling of all your requests.

Personalisation

Every customer is unique, and every service is tailored to your needs.

Discretion

Your peace of mind is our absolute priority.

Our services

Rental management

We take care of everything for your short-term rentals, offering a comprehensive, tailor-made service, from managing bookings to property maintenance.
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Property Care

A personalised security service with regular visits during your absence, detailed checks and photo and video reports, to guarantee the security and upkeep of your property.
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Tailor-made services

From practical organization to personalized support throughout your stay, we facilitate every request while respecting the needs of our travelers. Discretion, availability, and flexibility for a smooth and worry-free stay.
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Some Properties for Rent

Testimonials

Faq

+ General

We offer a full range of services, including rental management, security, and personalized support to facilitate every aspect of your stay: practical organization, daily assistance, coordination of specific needs, and tailored recommendations. A flexible and discreet service, designed to meet every request.

Simply contact us via our online form or reserve a slot by phone. We will discuss your needs and expectations in order to provide personalized support and management tailored to your property or stay.

Contact Us

We combine the excellence of luxury hotel services with a tailor-made approach, underpinned by our Vatel MBA training and international experience. Specialising in personal service and top-of-the-range hospitality, we offer personalised services for everyone : owners, local residents or travelers looking for exclusive experiences.

+ Property Care

We make regular visits to your property to check its condition. After each visit, you will receive a detailed report with photos and videos.

No, property care also includes maintenance checks, such as checking equipment, making sure there is no damage, supervising staff or work in progress and carrying out minor repairs if necessary.

+ Rental Management

We take care of the entire management of your property, so that you can rent with complete peace of mind. Our all-in-one package includes :

  • Putting your property up for rent : drafting and distributing attractive advertisements, professional photos, visits, rigorous tenant selection.
  • Administrative and financial management : monitoring of rental income, regular reporting.
  • Upkeep and maintenance : coordination of service providers to ensure the property is clean, regularly maintained and has a long life.
  • Emergency response : rapid management of incidents or requests from tenants.
  • Contractual framework : we draw up contracts directly with tenants, in full compliance with all applicable laws and regulations.

We take care of everything, from managing bookings to welcoming travelers, including maintenance and cleaning. You don’t have to do anything except enjoy the income generated.

All travelers are checked via secure platforms such as Airbnb and Booking. In addition, a systematic deposit is required for each booking to protect your property.

We charge a 25% commission on the net income generated, which is the income after the commission charged by platforms such as Airbnb. There are no subscription fees or hidden charges.

+ Tailor-Made Services

Yes, all our services are on request and can be adapted to suit your needs at any time during your stay.